We are open to serve you, answer questions or schedule an appointment during the following hours:
| Monday & Tuesday: | 9 a.m. – 6 p.m. |
| Wednesday: | 7 a.m. – 4 p.m. |
| Thursday: | 9 a.m. – 6 p.m. |
Our Mission
Our vision is to welcome all patients in a warm, personal manner; to anticipate their wants and needs; and to provide friendly, skilled and sincere service that exceeds expectations. We are committed to being an enthusiastic team, excited about caring for our patients and promoting their lifelong dental health. Our goal is to create excellent smiles by maximizing each staff member’s talents and abilities and by working together as a team.
Appointments
Our office strives to be convenient and fair to all of our patients, which is why we have carefully crafted our scheduling policies with everyone in mind. Many of our patients have school and/or work during the day, and we are sensitive to their needs for afternoon appointments. Due to the demand for these time slots, late afternoon appointments are reserved shorter adjustment appointments, so that as many patients can be seen in the afternoons as possible. Longer appointments, such as initial banding, de-banding, and emergency or repair appointments, will be scheduled during the day. Also, missed or cancelled appointments will often need to be scheduled during the day, since our afternoon appointments are often filled weeks in advance.
Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.
Financial Information
It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. Our office accepts payments by cash, checks, and Visa, MasterCard, American Express and Discover credit cards. We also offer low- and no-interest financing options through the Capital One Healthcare Finance system, also known as the Orthodontists Fee Plan, which has been endorsed by the American Association of Orthodontists. If you have any questions about financing or payment, ask us! We will thoroughly explain your choices and work hard to accommodate your needs.
Insurance
If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Insurance policies vary, so we will review your insurance to determine the appropriate course of action. Once treatment has started, we will file your claims.
To help us with your insurance filing, please complete the insurance questions on our questionnaire. Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.